gj333 Privacy Policy
We respect your privacy and are committed to protecting the personal data you share with us when using the gj333 platform.
Introduction
This Privacy Policy ("Policy") describes how gj333 ("we", "us", "our") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "your") who access or use the gj333 platform at gj333.org (the "Platform"). This Policy applies to all players registered or browsing from Bangladesh and covers all interactions with the Platform, including account registration, deposits, gameplay, withdrawals, customer support communications, and marketing preferences.
By creating an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform. We encourage you to read this Policy carefully and to review it periodically, as we may update it from time to time.
What Personal Data We Collect
We collect personal data in the following categories when you interact with the Platform. We collect only what is necessary for the purposes described in this Policy.
Identity Data
Full name, date of birth, and government-issued ID details collected during account registration and KYC verification.
Contact Data
Your registered Bangladeshi mobile number, which serves as your account username and primary contact for OTP verification and support communications.
Financial Data
Mobile wallet identifiers (bKash, Nagad, Rocket numbers), deposit and withdrawal transaction records, account balance history, and bonus activity logs — all denominated in BDT.
Technical Data
IP address, device type, operating system, browser type, session timestamps, and mobile network information collected automatically when you access the Platform.
Usage & Game Data
Game session history, bet amounts and outcomes, active time on Platform, feature interactions, and responsible gaming tool usage — used to personalise the experience and fulfil regulatory obligations.
How We Use Your Personal Data
We use the personal data we collect for the following purposes:
- To create and manage your account, verify your identity, and process deposits and withdrawals via bKash, Nagad, Rocket, or other approved payment methods.
- To provide access to all Platform features including live casino, cricket betting, slots, and crash games, and to personalise your experience based on your activity and preferences.
- To comply with applicable anti-money laundering (AML) obligations, KYC verification requirements, and responsible gaming regulatory standards.
- To detect, investigate, and prevent fraudulent transactions, bonus abuse, account takeover attempts, and other prohibited activities described in our Terms and Conditions.
- To send you service notifications, transaction confirmations, security alerts, and — where you have opted in — promotional communications about bonuses, seasonal offers, and new game launches.
- To monitor and enforce our responsible gaming obligations, including flagging accounts that show patterns consistent with problem gambling behaviour and proactively contacting those players.
Legal Basis for Processing
We process your personal data only where we have a lawful basis to do so. The legal bases on which we rely include:
- Contractual necessity — processing required to provide the Platform services you have requested, including account management, payments, and gameplay.
- Legal obligation — processing required to comply with AML, KYC, and responsible gaming regulatory requirements applicable to online gaming platforms serving Bangladeshi players.
- Legitimate interests — processing carried out for fraud prevention, platform security, abuse detection, and internal analytics to improve the Platform, where such interests are not overridden by your data protection rights.
- Consent — for optional marketing communications and non-essential cookies, where you have provided your explicit consent. You may withdraw consent at any time.
How We Share Your Data
gj333 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where strictly necessary:
- Payment processors and mobile wallet operators (bKash, Nagad, Rocket, Upay) — to facilitate deposits and withdrawals, verify transaction authenticity, and prevent payment fraud.
- Game content providers (Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and others) — to deliver game sessions securely and accurately report game outcomes and wager records to your account.
- Identity verification and KYC service providers — to verify your identity documents and age during the account verification process as required by our responsible gaming obligations.
- Law enforcement and regulatory authorities — where we are legally required to disclose personal data in response to a court order, regulatory investigation, or other lawful request from a competent authority.
All third-party service providers with whom we share personal data are required by contract to maintain appropriate technical and organisational security measures and to process personal data only on our documented instructions.
Cookies and Tracking Technologies
gj333 uses cookies and similar tracking technologies to operate the Platform and improve your experience. We use the following types of cookies:
- Essential cookies — required for the Platform to function correctly, including session management, login state, and security tokens. These cannot be disabled without breaking core Platform functionality.
- Analytics cookies — help us understand how players use the Platform, which pages are visited most frequently, and where users encounter difficulties. This data is aggregated and anonymised.
- Preference cookies — remember your in-Platform settings such as language selection, notification preferences, and display configurations so you do not need to reconfigure them on each visit.
You may manage or disable non-essential cookies through your mobile browser settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to stay logged in or access certain game features.
Data Security
gj333 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, secure hashing of passwords, two-factor authentication options, and regular internal security reviews.
While we take all reasonable steps to protect your personal data, no internet transmission or electronic storage system is entirely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay in accordance with applicable data protection obligations.
Data Retention
We retain your personal data for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, enforce our agreements, and facilitate responsible gaming obligations. Account-level data (including name, mobile number, and transaction history) is typically retained for a minimum of five years following account closure to satisfy applicable anti-money laundering and KYC record-keeping requirements. Marketing preferences and session analytics data are retained for shorter periods and are reviewed annually. You may request deletion of your personal data at any time, subject to our legal obligations to retain certain records.
Your Data Rights
As a player on gj333, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected].
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data, subject to our legal retention obligations.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
Right to Portability
Receive your personal data in a structured, machine-readable format.
Right to Withdraw Consent
Withdraw consent for marketing communications or non-essential cookies at any time.
Children's Privacy
The gj333 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has accessed the Platform or provided personal data, please contact us immediately at [email protected] so we can take appropriate action without delay.
Changes to This Policy
gj333 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify registered players by way of a notice on the Platform or by email to the address on file. Your continued use of the Platform after any amendment constitutes acceptance of the revised Policy. We recommend checking this page periodically so you remain informed of any changes.
Contact Us
Questions About Your Privacy?
Our support team is available 24/7. You can also explore gj333 Casino or read our About Us page to learn more about how we operate.